To fulfill the corporate social responsibility and implement local connection and industrial assistance, Chunghwa Post has set the goal of “postal services for public welfare and taking root in local development” and aimed at becoming a friendly and reliable neighbor in the promotion of the community development through the extension of daily businesses, so as to enhance the community’s emotional connection with the postal services and organize public welfare activities to implement the business philosophy of serving the society and giving back to society.

Chunghwa Post accepts consignment from manufacturers to sell all kinds of commodities and sells these products in the physical postal channels (post offices) and virtual channel (Postmall). The listing of consignment products has to go through strict review mechanism, and all products have to pass the inspection by an impartial third party. Moreover, before putting the products on the shelves, the product labels submitted will be carefully checked to see if they are compliant with the Commodity Labeling Act or the specifications of the parent law of the product category (such as the Regulations Governing the Labeling of the Alcohol Products) to ensure that customers can get correct information of the products. A total of 4 random inspections were carried out in 2025 (1 inspection per quarter).

This platform leverages the comprehensive logistics, financial, information, and customer resources of the postal service’s online and off-line channels to assist Taiwanese SMEs, entrepreneurs, and farmers in creating business opportunities. In 2025, a new "Taiwanese Specialty Souvenirs" section was established, bringing together products that have won awards from local/central governments or are cultural and creative products from local temples, to shape Postmall’s image as a platform for specialty products.As of the end of 2025, the number of Postmall members exceeded 450,000. The 2025 annual turnover is approximately NT$ 591.39 million. Achievement rate reached 179%; fee income reached 123% of the target.
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Integrate the virtual and physical postal marketing systems and the home delivery system services to provide planned assistance for small-scale farmers to benefit.

Chunghwa Post and the Agriculture and Food Agency of the Ministry of Agriculture have worked together to promote the "Joint Recommendation Program" for five years. The Recommendation Section features high-quality and traceable agricultural products or those with organic labels, which are carefully selected by the Agriculture and Food Agency. With the combination of Chunghwa Post’s online and off-line channels with its logistics and distribution network nationwide, a new model for e-commerce sales of agricultural products has been created, which has received high recognition from consumers.

Chunghwa Post continues to carry out beach clean-ups, environmental cleaning, and tree-planting events in various regions, engaging its employees, their families, volunteers, and local communities. Through these actions, waste is removed from coastal areas and hiking trails, recycling and plastic reduction practices are promoted, and public awareness of environmental protection is raised to foster local environmental stewardship.