Chunghwa Post develops various workforce management in terms of "selection," "utilization," "cultivation," and "retention" of workforce and seeks a reasonable allocation of workforce, while focusing on various employee benefits to maintain good employee-employer relations. Therefore, we can consolidate the Company’s outstanding workforce and achieve corporate sustainable management.

The Company had a total of 25,632 employees by the end of 2023 (among them, 2 are the chairman and the president; 7,081 are transferred employees; 16,503 are hierarchical personnel; 2,046 were contract employees), a decrease of 16 compared with the number in 2022. In addition, the average age of the employees is 45.3. Compared with the average employee age of 45.6 years at the end of 2022, it indicates that more employees aged between 31 and 49 are willing to stay as the working environment and benefit system have been gradually improved in recent years.

The Company also provides various welfare measures and handles employee retirement in accordance with the law. In order to provide employees with a comprehensive welfare system, we have established the Employee Welfare Committee of Chunghwa Post and Postal Staff Sports Committee to be in charge of handling various welfare services, including the leave system that is superior to the Labor Standards Act, child education subsidies, supplements for wedding, childbirth and funeral of employees, gift certificates for the four major Festivals, sports group activities, employee group injury insurance and term life insurance, and so on.

Chunghwa Post has set out “Key Points for Applying for Parental Leave without Pay” for the matters of applying for parental leave without pay. According to the key points, the maximum duration for employees to apply for parental leave without pay is 3 years, which is better than the 2 years stipulated in the Act of Gender Equality in Employment. In 2023, a total of 575 employees applied for parental leave without pay, with the reinstatement rate was 97% and the retention rate was 97%.

In the first and second half of each year, the Company arranges "Career Planning Workshop for Retirees" for aged and approved (self-requested) retirees. Those who are willing to participate are free to sign up for the training. In 2023, six sessions of "Career Planning Workshop for Retirees" were organized, with a total of 331 trainees.
Every year, Chunghwa Post handles subsidies for relevant activities held by Postal Retirees Association in accordance with the Principles for Handling Subsidies (Donations) to Non-governmental Organizations and Individual for Chunghwa Post Co., Ltd. In addition, in accordance with the Implementation Measures for the Care of Retired Employees and the Families of Deceased Employees, retirement souvenirs are distributed to retired personnel and for those meeting relevant criteria, holiday benefits are distributed.