Chunghwa Post develops various workforce management in terms of "selection," "utilization," "cultivation," and "retention" of workforce and seeks a reasonable allocation of workforce, while focusing on various employee benefits to maintain good employee-employer relations. Therefore, we can consolidate the Company’s outstanding workforce and achieve corporate sustainable management.

The Company had a total of 25,374 employees by the end of 2024 (among them, 3 are the chairman, the president and the confidential staff members; 6,195 are transferred employees; 17,178 are hierarchical personnel; 1,998 were contract employees), a decrease of 258 compared with the number in 2023. In addition, the average age of the employees is 45.3, the same as the previous year. This indicates that more employees aged between 31 and 49 are willing to stay as the working environment and benefit system have been gradually improved in recent years.

The Company also provides various welfare measures and handles employee retirement in accordance with the law. In order to provide employees with a comprehensive welfare system, we have established the Employee Welfare Committee of Chunghwa Post and Postal Staff Sports Committee to be in charge of handling various welfare services, including the leave system that is superior to the Labor Standards Act, child education subsidies, supplements for wedding, childbirth and funeral of employees, gift certificates for the four major Festivals, year-end party, recreational and sports activities, employee group injury insurance, term life insurance, and so on. In addition, due to the severe epidemic situation, the Employee Welfare Committee also insured every employee with group comprehensive epidemic prevention insurance.
Chunghwa Post has set out “Key Points for Applying for Parental Leave without Pay” for the matters of applying for parental leave without pay. According to the key points, the maximum duration for employees to apply for parental leave without pay is 3 years, which is better than the 2 years stipulated in the Act of Gender Equality in Employment. In 2024 a total of 574 employee applied for parental leave without pay, with the reinstatement rate was 98.32% and the retention rate was 98.68%.