As of the end of 2022, there are 20 administration establishments, including the Headquarters and 19 post offices; there are 2,068 postal facilities, including 1,299 post office branches (1 Mail Processing Centers in Taipei and 1,298 post office branches) and 769 contracted agencies (466 agencies and 303 stamp sales agencies).

In accordance with Article 5 of Postal Act, Chunghwa Post may engage in the following businesses:

In addition to the main businesses above, Chunghwa Post has e-commerce services and physical channel agency sales services, providing franchisees with more diverse business tentacles and sales channels. The Postal Museum has also been established as a professional postal museum to inherit the concept of postal life and promote postal culture.