Talent is the foundation of an enterprise and employees are business partners and company assets. Productivity and competitiveness can only be achieved with healthy and happy employees of the Company. In the face of an era of globalization, digitization and diversification, Chunghwa Post will face the challenges of business transformation since the manpower system will undergo structural changes due to the retirement period of the post-war baby boomers, and that will have an impact on business operations. To cope with the challenges of business transformation and avoid the impact of changes in the manpower structure on operations, we recruit young and high-quality personnel through a fair, just and open screening system to activate manpower, reduce average age and cost of employment and improve problems such as manpower gaps and personnel aging, aiming at facilitating the cultivation of management talents, strengthening both the Company’s succession echelon and human capital And establish awareness and culture of respecting human rights and create a good workplace environment, ensuring the employees’ human rights and building solid trust relationships to lead continued growth and sustainable management.

．Employment (GRI 401)
． Labor/Management Relations(GRI 402)
． Occupational Health and Safety (GRI 403)
．Training and Education (GRI 404)
． Gender equality strategy(Custom topic)

．Strengthen talent recruitment, cultivation and utilization to improve work efficiency in response to business development needs
．Respect for life, care for health
．Traffic Safety First

．Labor Standards Act
．Act of Gender Equality in Employment
．Employment Service Act
．Occupational Safety and Health Act
．Regulations governing the Management of Rational Personnel Quota of State-owned Enterprises
．The Collective Agreement Signed by Chunghwa Postal Workers’ Union
．Salary and promotion system
．Partnership system for new recruits
．Regulations Governing the Pension and Severance of Employees of Chunghwa Post Co., Ltd.
．Key Points for Personnel Training in Chunghwa Post Co., Ltd.
．Precautions for the Training Operation in the Postal Service Training Center
．Implementation Directions for Online Education and Training in Postal Service Training Center
．Staff annual training plan
．ISO 45001 Occupational Safety and Health Management System
．Guidelines for the Prevention, Compliant Filing and Management of Sexual Harassment

．Employee rights and interests: Chunghwa Post has requested the labor union to appoint representatives and hold labor-management meetings on a regular basis in order to promote the harmony between labor and management. In addition, we set up a committee for handling difficult matters to take care of the rights and interests of employees and clear the channels for employees’ opinions.
．Sexual harassment: Chunghwa Post attaches great importance to the issue of gender equality. We have formulated the "Guidelines for the Prevention, Compliant Filing and Management of Sexual Harassment". In addition, a Sexual Harassment Complaint Investigation Committee, which is responsible for handling sexual harassment complaints and investigation cases, has been established. The Company sets up a hotline (02-23969549) and fax (02-23969103) for the grievance from employees. The complaint mailbox is available at psn01@mail.post.gov.tw.
．Workplace Violence: the Company has formulated the "Wrongful Infringement Prevention Program in the Performance of Duties" to protect employees from being physically or mentally violated in the performance of their duties due to the actions of others. Besides, a workplace violence prevention and handling group responsible for dealing with workplace violence is established. A hotline (02-23928412) and fax (02-23964884) has been set up.