Chunghwa Post bases on the privatization principle to provide universal, fair, and reasonable postal services to facilitate sound development of the postal business and to enhance the well-being of all citizens. The core value is to provide customer-oriented, honest, and efficient services. In the face of the wave of technological and digital transformation, Chunghwa Post has to continue to innovate its services, protect customer privacy, move toward digitalization and intelligent transformation to achieve the strategic vision of being “A postal service company that provides excellent services and is trusted by the people”.

•Customer Satisfaction
•Complete Delivery Rate
•Universal Postal
•Innovative Services