In the face of climate change and the deteriorating natural environment, Chunghwa Post believes that enterprises should have the environmental concept of sustainable coexistence with the earth. Chunghwa Post is therefore committed to promoting more green innovative services to enhance customers’ awareness of energy conservation and carbon reduction that will also help reduce the operating costs while enhancing the competitiveness of the Company in terms of sustainability issues. Chunghwa Post also works in line with the government in the promotion of green energy industries and energy conservation and carbon reduction policy by purchasing a large number of e-vehicles and eliminating fuel vehicles to establish green energy logistics and enhance the positive image of environmental protection.

Greenhouse Gas Emissions (GRI 305)

●Investment in Sustainable Management
●Establish green energy logistics

●Board of Directors
●Department of Occupational Safety and Health
●Department of Mail Business & Operation
●Department of Property Operation
●GHG Inventory Working Group

●Task Force on Climate-related Financial Disclosures (TCFD)
●ISO 14064-1 Greenhouse Gas Inventory System
●ISO 50001 Energy Management System

●Invested in the carbon footprint evaluation in green energy of the postal system
●Promotion of green buildings and installation of solar PV energy generation system on the roofs of post offices
●Promotion of e-vehicle introduction plan to reduce carbon emissions. The cumulative investment in e-scooters amounted to NT$ 461.45 million
●Replace fluorescent lamps with LED lamps year by year.
●Adopted two-stage variable-volume water tanks and water-saving faucets in restrooms
●Established the Public Key Infrastructure (PKI) and promote online document signing to implement the paperless policy

●Establishment of Customer Suggestion Box and 24-hour customer service hotline: 0800-700-365
●At each post office, there are “Customer Opinion Forms” with free return postage for customers to express their opinions