The stakeholder identification and engagement were conducted based on the GRI standards of Stakeholder Engagement. Chunghwa Post holds the meetings every year to discuss the identification of stakeholders. By referring to the stakeholder groups identified in the same trade, inviting external ESG experts to make assessment of the significance of the existing and potential negative and positive impacts of the stakeholders, and reviewing and discussing the identified results with department heads, a total of 8 categories of stakeholders were identified.