In the face of climate change and the deteriorating natural environmental, enterprises shall embrace the concept of environmental sustainability for the co-existence with the earth. Chunghwa Post is therefore committed to promoting more green innovative services to enhance customers’awareness of energy conservation and carbon reduction that will also help reduce the operating costs while enhancing the competitiveness of the Company in terms of sustainability issues.
The Company’s investment funds mainly come from public deposits and simple life insurance premium income. The personnel using funds should be self-disciplined to ensure the sustainable and stable operation of the Company. Chunghwa Post invests in the stocks of TWSE listed companies that comply with social responsibility. The shareholder activism is implemented to urge the investee companies to prioritize operational concerns within their companies for the improvement of the well-being of the people.

．Energy(302)
． Greenhouse Gas Emissions(GRI 305)
． Active ownership(GRI G4 Supplementary Topics)
． Audit (GRI G4 Supplementary Topics)

． Developing a sustainable environment
． Establish green energy logistics
． Continue to invest in stocks of TWSE/TPEx listed companies that comply with ESG sustainable development
． Strengthen asset management and utilization, actively activate real estate assets, and improve asset operation performance

．Task Force on Climate-related Financial Disclosures (TCFD)
．ISO 14064-1 Greenhouse Gas Inventory System
．ISO 50001 Energy Management System
．Stewardship Principles for Institutional Investors
．Regulations Governing Investment of Postal Savings in Bonds, Bills and Notes
．Regulations Governing Postal Savings Investment in Beneficiary Certificates and Publicly Listed or OTC Traded Stocks
．Notes on Lending Operations of Chunghwa Post Co., Ltd. for buying and selling domestic stocks, ETFs, beneficiary securities, beneficiary certificates, convertible bonds, and stock securities

．Customer Suggestion Box and 24-hour customer service hotline: 0800-700-365
．At each post office, there are “Customer Opinion Forms” with free return postage for customers to reflection their opinions