The Company’s Department of Civil Service Ethics conducts the integrity agency risk assessment of the organization, business characteristics, and personnel on a yearly basis. In 2022, the postal establishments that received such assessment included the Headquarters, post offices, and Taipei mail processing centers, with a total of 21 administration establishments and 1,298 post office branches, reaching 100%. The assessment results showed that there was no significant corruption risk. No employees were involved in any cases of corruption in 2022, but there were 7 suspected general illegal cases that were sent to the judicial authorities for investigation, and the relevant employees were held accountable for their administrative liability. In 2022, there were 2 employees whose contracts were terminated due to general illegal behavior during the reporting period.
In addition, to implement the self-discipline norms of the personnel using funds of the Company to avoid improper transaction and fulfill the obligation to avoid conflicts of interests, dedicated personnel are assigned to audit the personal transactions of the personnel using funds so as to maintain the reputation of the Company and the safe operation of the funds. In 2022, the audit was carried out 6 times, and a total of 36 people were audited.
For those managing monetary payment, the procurement personnel and postal staff, the supervisors of the units carry out audit every six months. In 2022H1, the total number of people being audited was 23,230, and in 2022H2, the number was 23,017.
On Feb. 26, 2021, the Key Points for the Implementation of the Whistleblower System of Chunghwa Post Co., Ltd. (including the whistleblower protection policy) was officially promulgated, providing complete reporting channels internally and externally. Provisions on integrity and reporting channels are also stipulated in the procurement contract and bidding instruction for procurement projects. For information concerning the ethics guidelines and recusal due to conflicts of interest, the designated personal is assigned to interpret, explain cases and provide consulting service.