The purpose of the establishment of the postal simple life insurance is to provide the basic economic security to all the people in Taiwan. As of the end of 2021, the number of salespeople who registered in accordance with the Guidelines for Salespeople of the Postal Simple Life Insurance was 25,650. In addition to soliciting postal life insurance, they can also provide relevant services to policyholders at any time. The number of policies (in force) is 2,065,329, with the insured amount of NT$664,152.95 million and the total premium income amounted to NT$ 99,178.46 million.
In response to the financial technology development trend and the enhancement of the service efficiency of life insurance business, online reservation for insurance services, internet ATM insurance policy loan, and online application and inquiry functions of the online post office (iPost) and the e-Postal service are provided. Policyholders do not need to visit the counter, and the rapid and convenient service can be enjoyed through the internet. Starting from July 25, 2018, the Mobile Device Insurance Service was launched to provide customers with convenient services. As of the end of 2021, the number of policies purchased through the Mobile Device Insurance Service totaled 10,760.