Chunghwa Post has been awarded the World’s Best Banks for two consecutive years by Forbes Magazine. Our business bases are widely distributed, including in the remote areas and on offshore islands. Taking the communities as the center, we provide universal financial services for all, take care of the remote areas and the disadvantaged groups, and promote friendly financial services. As of the end of 2022, there are a total of 3,197 ATMs, including 189 ATMs with voice-activated services and 2,407 accessible ATMs to provide caring and friendly services. There are a total of 258 post offices that handle international remittance business and 285 post offices handling the business of buying and selling foreign currency banknotes and buying back traveler’s checks in US dollars.

In response to the booming development of digital technology, Chunghwa Post has been dedicated to the development of Fintech based on the customer needs. We actively conduct integration of virtual and physical digital financial services, create a diverse and friendly financial environment, and carry out cross-field cooperation, providing multiple services including digital savings account, Post App, electronic payment that can be linked to the postal savings account, the Postal VISA Debit Card, open banking, and digital identity authentication, embedding postal financial services into people’s life scenes, providing a life circle of postal digital financial services. In addition, we also actively plan the launch of innovative business, expand electronic services channels and work with Third-party Service Providers (TSPs) to use financial technology to embed postal financial services into people’s lives so as to complete a life circle with postal digital financial services.

In response to the post-epidemic era and to work in line with the government’s economic revitalization policy, Chunghwa Post provided the services for the issuing and redeeming paperbased Quintuple Stimulus Vouchers and the services of exchanging the stimulus vouchers for Taoyuan Coupons. In addition, to cope with the trend of digital development, we provide digital binding for customers to use postal visa debit card and postal visa debit card scanning transaction (Taiwan Pay), and also cooperates with various ministries in the handling of the digital revitalization coupon projects.